Like many of you, I have had my share of horror stories over the years when it comes to working with contractors. The past two weeks in particular, have been challenging for me in attempting to schedule routine maintenance and repairs around our home.
I won’t belabor you with all the gory details. Suffice it to say that if you are a contractor or business owner and are serious about growing your business, then I hope you will find the content of this article from a customer’s perspective to be beneficial.
For businesses of all sizes, I believe there are four keys to “going up” and achieving success that are integral to sustainable business growth and will generate higher customer satisfaction ratings, referrals and more repeat business: Continue reading…